01Services + software
Logistics & last-mile
Back-office support for delivery fleet operators and logistics contractors: hiring admin, payroll prep, dispatch support and compliance.
Operations Services
LiveYour back office, run by people who do it every day.
Dedicated Ketnex teams run the recurring work behind operations-heavy businesses. You keep the decisions; we keep the work moving.
01 / 05
Recruitment & HR administration
Hiring admin and people records, handled end to end, so your managers only meet the shortlist.
What it covers
- Job postings and applicant tracking
- Screening calls against your criteria
- Interview scheduling and reminders
- Onboarding paperwork and document checks
- Employee records, leave and exits
Handoffs & approvals
You set the role criteria and approve every offer. We run the pipeline in between and flag anyone who needs a decision from you.
Every week you get
- Pipeline status by role
- New-joiner checklist
- HR items waiting on your sign-off
02 / 05
Payroll preparation & bookkeeping support
Timesheets in, payroll-ready numbers out, and books kept tidy for your accountant.
What it covers
- Timesheet and attendance collection
- Pay inputs, deductions and reimbursements
- Payroll files prepared for your provider or accountant
- Invoice and expense entry
- Reconciliation support
Handoffs & approvals
We prepare; you or your accountant review, approve and release. Approvals and payments stay with you.
Every week you get
- Payroll prep summary with exceptions
- Bookkeeping entries completed
- Queries waiting on you
03 / 05
Dispatch support
A steady hand on the daily plan: schedules confirmed, crews informed, changes logged.
What it covers
- Daily schedule and roster preparation
- Driver and crew communication
- Change and exception logging
- Coordination with your operations lead
- End-of-day dispatch logs
Handoffs & approvals
Your operations lead owns the plan. We prepare it, keep it current through the day, and escalate anything that changes cost or service.
Every week you get
- Dispatch log summary
- Exceptions and how they were resolved
- Roster gaps for next week
04 / 05
Safety & compliance administration
Licences, training and documents tracked, so nothing lapses quietly.
What it covers
- Driver and staff document tracking
- Training and certification reminders
- Incident and inspection record-keeping
- Policy acknowledgement tracking
- Audit-ready files
Handoffs & approvals
We track and remind; your nominated manager signs off incidents and policy. Anything at risk of lapsing is raised early, not on the day.
Every week you get
- Expiry watchlist
- Incident and inspection log
- Open compliance actions
05 / 05
Reporting & records
One weekly picture of the operation, built from the work we already run.
What it covers
- Weekly operations report
- Tracking the measures you choose
- Document and record filing
- Data clean-up across your tools
- Ad-hoc reports on request
Handoffs & approvals
You choose the measures that matter. We compile, check and send, and note where numbers moved and why.
Every week you get
- The weekly operations report
- Records filed and indexed
- Notes on anything unusual
Ground rules
How every engagement runs.
You keep the decisions
We prepare, check and chase. Offers, approvals and payments stay with you.
We work in your tools
Your systems, your files, your accounts. We adapt to how you already run.
Every week, in writing
A short weekly report: what was done, what's waiting on you, what's next.
Everything documented
Each workflow we run is written down, so the knowledge stays with your business.
Industries
Built for work that moves.
We go deep before we go wide. Each industry gets services first, then software, in that order.
- 02Software
Construction & infrastructure
Crews, sites, stock and paperwork, tracked in one place with software built around how construction teams work.
- 03Software
Industrial operations
Stock, people and spend across the operation, visible to the owner from anywhere.
Tell us what’s on your desk.
Tell us how your operation runs today. We'll tell you plainly what we can take on, and what we can't.