This policy explains how Ketnex Technologies Private Limited (“Ketnex”, “we”) handles personal data collected through this website. We collect as little as we can and use it only for the reasons below.
What we collect
- Demo requests: your email address and, if you choose to give them, your name, company, industry and phone number.
- Contact enquiries: your name, email, the message you send, and any optional details you add (company, phone, topic).
- Technical data: standard server logs (such as IP address, browser type and pages requested) kept by our hosting provider for security and reliability.
We do not use advertising cookies or third-party tracking on this website.
How we use it
- To reply to your enquiry and, if you ask us to, to discuss working together.
- To arrange a demo and contact you about Ketnex Software.
- To keep the website secure and working.
We do not sell your personal data, and we do not use it for unrelated marketing.
Legal basis and consent
We process the data you submit on the basis of your consent, which you give by submitting a form. You can withdraw it at any time by emailing us. We handle personal data in line with applicable Indian law, including the Digital Personal Data Protection Act, 2023.
Who we share it with
Only with service providers that help us run this website and handle submissions (for example, hosting, email delivery and spreadsheet storage), under terms that require them to protect it. We may disclose data where the law requires it.
How long we keep it
Enquiries and demo requests are kept for as long as needed to respond and follow up, or until you ask us to remove them, whichever is sooner.
Your rights
You can ask to access, correct or erase your personal data, or withdraw consent, by writing to info@ketnextech.com. We’ll respond within a reasonable time and as required by law.
Changes
If we change this policy, we’ll update the date at the top of this page.
Contact
Ketnex Technologies Private Limited. Email: info@ketnextech.com